PDPA Course
WSQ Fundamentals of the Personal Data Protection Act
Foundation Course for Data Protection
Introduction
The WSQ Fundamentals of the Personal Data Protection Act (PDPA) lays the foundation to data protection in Singapore. The course is conducted by qualified ACTA/ ACLP Trainers. Participants can claim up to 95% subsidy.
We encourage companies to send not only their DPO but also their staff to this course so that there is total alignment within the organisation when it comes to data protection. If you are looking for internal staff PDPA training, do contact us for more details.
Course Overview
Workshop Description
If your business involves collection of your clients’ personal data, you are subjected to this PDPA law. The law mandates that you appoint a Data Protection Officer.
• Do your staff know what they should or should not do with personal data?
• Do they know what is included and what is excluded from this Act?
• Does your organisation have a Data Inventory Map to identify areas of non-conformance?
• Does your organisation have a process for dealing with complaints regarding data protection?
If your answer is NO to one or more of these questions, then you and your staff need to attend this workshop.
Course Curriculum
The course, which has been enhanced with an expanded curriculum and more rigorous assessments, will cover the following areas:
- Introduction to the PDPA
- Role of DPO
- Develop a process for dispute resolution
- Managing data breaches
- Data Protection and Do Not Call Provisions
- Create an organisation’s data inventory map (DIM) and identify possible areas of non-compliance
- Training and communications to staff for compliance to data protection provisions
Target Audience
Any entrepreneur, business managers or staff who needs to handle personal data, like Human Resource, IT Dept, Marketing, Sales, Customer Services, Operations, etc.
* Not suitable for Legal Personnel
Course Objectives
At the end of this workshop, the participants will be able to:
• Understand what is the Personal Data Protection Act
• Understand the 9 Key Obligations
• Understand the roles of Data Protection Officer
• Understand what is an organisation Data Inventory Map
• Identify possible areas of non-conformance
• Develop a process for handling complaints relating to data protection
• Develop a PDPA communication plan for your organisation.
The course will be conducted using the PDPA BM WSQ Standard Curriculum and Standard Assessment Plan developed by Personal Data Protection Commission (PDPC)
Training Methodology
Combination of lectures with examples, discussions and WSQ assessment
Course Duration
2 Full-Days (16 hours)
Certification
Awarded Statement of Attainment (SOA)
Upon completion of the course, students will be awarded with the following SOA from SkillsFuture Singapore (SSG):
- BM-RM-301E-1 Facilitate Compliance with Legislative and Regulatory Requirements
Jimmy Goh
Trainer
With a diverse and successful career in the banking and financial industry over 2 decades, Jimmy has had extensive experience in leadership & people management, service excellence, corporate strategies, career development, personal data protection, banking and corporate finance.
Jimmy is very knowledgeable and he shared a lot of case studies. He is also very patient and he takes time to explain our concerns. I highly recommend everyone to take this course to know their own rights in protecting their own personal data.
Jimmy made us understand the topic well. He used simple and easy to understand terms during the course. Jimmy is very knowledgeable and patient trainer. He is very approachable and goes the extra mile to teach the weaker students and all of us were not shy to ask him any questions. I am happy and enjoyed the classes conducted by Jimmy.
The fundamentals of the PDPA course conducted by Jimmy Goh provided me with an overview of the PDPA. That has helped me ensure compliance with the PDPA when handling personal data. Jimmy Goh is a very patient and knowledgeable trainer. He is also very approachable so we are never afraid to ask questions. I enjoy attending classes conducted by him.
NOTES
- Please note that your seat is not confirmed until you receive a confirmation email from us or the ATO (Approved Training Organisation). We will be in touch with you once we receive your registration. Thank you for your kind understanding.
- Our Trainer Jimmy Goh may not be available on all the course dates. In the event if he is not available, we will have another qualified trainer (ACTA/ACLP certified) to conduct the lesson.